| Plug-in is missing | Run the installer for your system; check macOS 14+ Apple Silicon or Windows 11 x64, enable AU/VST3 scanning as appropriate, then rescan and reload |
| No sound | Track monitoring/arming, MIDI input channel, musical range, Master and expression; release Lift and check manual force/speed are not zero |
| A keyswitch plays the wrong action | Use MIDI numbers, default first switch 34 and the current map; check hardware transpose and the clip's switch notes |
| A chord becomes one melody | Select Chords/MIDI 34; Melody is last-note priority |
| The string color is wrong | Tap the intended string/MIDI 48–51; restore Auto with 52; verify the note is playable on that string and channel routing is not overriding it |
| A phrase holds after key release | Release CC64 and Slur/MIDI 46, plus any other active hold; use Panic if necessary |
| Too many separate strokes | Overlap melody notes or hold the slur pedal/key; confirm intended connected bow |
| Retake starts another same-direction stroke | That is the retake action; use Change for an on-string reversal, or 41 to resume automatic direction |
| Long notes turn too soon | Check manual CC20/21 and available travel; return physical bow support to Auto |
| Vibrato appears unchanged | Check open versus stopped pitch, aftertouch route and the Hand readout; direct CC76/77 overrides the automatic contour |
| Tremolo no longer follows dynamics | CC82 has taken manual control; use Follow dynamics on Bow |
| Sul tasto or hair control seems overwritten | Send CC22/23 with Refined articulation response enabled; return using Automatic point/hair |
| Harmonics sound in the wrong octave | Enter the base pitch, check CC96/type and release old harmonic holds |
| Room is too cloudy | Reduce Late reverb, decay or send; load a tighter venue setup |
| Playback differs from a fresh instance | Use Reset defaults to restore the factory setup, then check whether incoming MIDI or DAW automation changes it again |
